Privacy Policy

Effective September 2024

Montano Plumbing and Contracting ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.montanoplumbing.ca] or use our services.

1. Information We Collect
We may collect the following types of information:
Personal Information: Information that can identify you personally, such as your name, email address, phone number, and mailing address. This is provided by you when you contact us, request a quote, or create an account on our website.
Non-Personal Information: Information that cannot identify you personally, such as browser type, device type, IP address, and browsing behavior. This information is collected automatically when you visit our website.

2. How We Use Your Information
We may use the information we collect for various purposes, including:
Providing Services: To process your requests, provide quotes, complete services, and maintain ongoing customer support.
Communication: To respond to your inquiries, send updates, or notify you of changes to our services or policies.
Improving Our Website: To analyze usage patterns and improve the functionality of our website and services.
Marketing: To send you promotional emails or newsletters (you can opt out at any time).

3. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
Service Providers: Third-party companies that help us operate our website, conduct our business, or provide services to you, under strict confidentiality agreements.
Legal Requirements: If required by law, to comply with legal processes or to protect our rights, we may disclose your personal information.

4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, monitor usage, and improve website functionality. You can choose to disable cookies through your browser settings, but doing so may limit your access to certain features of our website.

5. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

7. Your Rights
Under applicable data protection laws, you have the right to:
Access Your Information: Request a copy of the personal information we hold about you.
Update Your Information: Correct any inaccuracies in your personal information.
Delete Your Information: Request the deletion of your personal information, subject to legal obligations.
Withdraw Consent: Opt-out of any future marketing communications. To exercise any of these rights, please contact us using the information provided below.

8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on this page with the new effective date. Your continued use of our website or services after any changes indicates your acceptance of the revised Privacy Policy.

10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Montano Plumbing and Contracting LTD
[email protected]